Training IMA's five-star training programs are tailored to our clients' industries. Employees learn using examples of issues they face every day. It is possible for your associates to ask for more training. IMA's training programs have been rated by our clients' employees as the most entertaining and informative. We believe training should be fun and rewarding.   introduction to grant writing leadership management board development grant writing for professionals strategic planning goal tending successful recruiting customer satisfaction excellence dealing with dissatisfied customers saving customers supervisory training transaction marketing sales management direct and telemarketing sales public speaking listening skills employee relations GE's insurance subsidiary, ERC, asked IMA to teach a PowerPoint™ training program in support of GE's rebranding of their subsidiaries. The training program included resource handbooks and training skills reinforcement follow-up strategies.